Cancellation Policy
At Aztec Construction Services, LLC, we understand that circumstances may necessitate the cancellation of a project. This Cancellation Policy outlines the terms and conditions applicable to project cancellations:
Cancellation Prior to Project Start
The Customer may cancel the project without penalty if notice is given at least 7 days before the scheduled start date.
Cancellations made less than 7 days before the start date may result in forfeiture of the deposit.
If the deposit has not yet been made by the homeowner and the project is canceled, the homeowner will still be responsible for paying the deposit. Aztec Construction Services reserves the right to legally place a mechanicās lien on the property if the deposit is not received.
Refund of Deposit
If the Customer cancels the project in accordance with this policy, the deposit will be refunded minus any costs incurred by the Company up to that point (e.g., purchase of materials specific to the project).
Written Notice
All cancellations must be submitted in writing and delivered via certified mail or emailed with a read receipt requested to the Companyās official address or email.
Company-Initiated Cancellation
The Company reserves the right to cancel the project due to unforeseen circumstances such as the inability to obtain necessary permits, safety concerns, or other valid reasons.
In such cases, the Customer will receive a full refund of the deposit.
Rescheduling
The Customer may request to reschedule the project start date. The Company will accommodate such requests when possible but cannot guarantee availability.
Force Majeure
Neither party shall be held liable for delays or cancellations due to events beyond their control, such as natural disasters, wars, or governmental actions.
Non-Disparagement Clause
The Customer agrees not to make or publish any negative statements, reviews, or comments about the Company, its owners, or its employees on any platform, including social media, review websites, or other public forums, related to any fees charged due to a breach of contract.
Any violation of this clause may result in legal action for damages.
Acknowledgment
By signing the contract, the Customer acknowledges that they have read, understood, and agree to comply with the terms of this Cancellation Policy.